LogMeIn Central User Guide

LogMeIn Antivirus

Premier and Security subscribers can install and activate LogMeIn Antivirus on Windows computers in their LogMeIn Central account.

Once you have installed LogMeIn Antivirus to your computers, you can manage anti-virus status, updates, and more from within the Anti-virus dashboard in LogMeIn Central.
Note: LogMeIn Antivirus is powered by Bitdefender software.

What is LogMeIn Antivirus

LogMeIn Antivirus uses a Bitdefender engine to get real-time information to proactively identify and protect against unique, sophisticated threats.

The following features are included in LogMeIn Antivirus when installed on a workstation
  • File Scan
  • USB scan
  • Behavioral Scan
  • Traffic Scan
  • Exclusion list
  • anti-phishing
  • Silent install
The following features are included in LogMeIn Antivirus when installed on a server
  • File Scan
  • USB scan
  • Exclusion list
  • Silent install

System Requirements for LogMeIn Antivirus

  • Windows 7 or newer (including 64-bit)
  • Windows Server 2008R2 or newer (including 64-bit)
  • LogMeIn host version version 12572 or higher
Note: When installed on servers, LogMeIn Antivirus runs with a reduced feature set.

Installing LogMeIn Antivirus

How to install and activate LogMeIn Antivirus on any Windows host.

Who can use this feature? The ability to activate and manage LogMeIn Antivirus is available to any Account Holder of a LogMeIn Central Premier or Security subscription and to users with the following permissions: Enable LogMeIn Central and Anti-Virus Management.
Important: To ensure optimal performance, all other anti-virus software, except Kaspersky Endpoint Security for Business, must be manually removed from the host.
  1. In LogMeIn Central, go to Antivirus.
  2. Select the checkbox for each computer you want to work with. The Actions button is activated at the top of the page. Required host software: On Windows, version 12572 or higher.
  3. Click Actions > Install LogMeIn Antivirus.
    • For each host that is online with no conflicting anti-virus software installed, LogMeIn Antivirus is installed and activated.
    • If conflicting anti-virus software is detected, you must remove it before continuing.
    • If offline hosts are detected, you should bring them online before continuing.
    The host-side end user does not need to take action to complete the installation. Host-side users are not interrupted.

LogMeIn Antivirus remains active as long as a host remains attached to your LogMeIn Central account. Activation renews automatically every 30 days.

As with other LogMeIn Central features, if you have trouble with the LogMeIn Anti-virus installation, please contact LogMeIn Customer Support.

Removing LogMeIn Antivirus

LogMeIn Antivirus is a separate software and not removed when you uninstall the LogMeIn host software from a computer.

When you remove LogMeIn or detach a host from your account, LogMeIn Antivirus remains installed, but does not renew. LogMeIn Antivirus eventually notifies the host-side user that the service is no longer active.

To remove LogMeIn Antivirus from a host, you must manually uninstall it.